Trust & security

How we protect your data.

MyPass LMS is built on secure, enterprise-grade cloud infrastructure with encryption, access controls, and a complete audit trail. This page summarizes our security posture and the agreements we make available to customers.

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Infrastructure

Hosted on AWS.

MyPass runs entirely on Amazon Web Services. AWS's infrastructure is independently certified to FedRAMP (Moderate and High baselines), SOC 2 Type II, ISO 27001, and GDPR. MyPass operates its own security controls aligned to these frameworks on top of that foundation.

Encryption everywhere

Data is encrypted in transit (TLS 1.2+) and at rest. Learner records, course content, and analytics are protected throughout every interaction.

Role-based access control

Access to data is scoped by role. Administrators see only what their permissions allow, and every privileged action is logged.

Immutable audit trail

Every learner and admin action is time-stamped and logged. Reports include the full evidence chain — enrollment, logins, activity, quiz attempts, and certificate issuance.

High availability

99.9% uptime SLA backed by AWS, with automatic failover and redundancy across availability zones.

Data handling & agreements

Agreements we make with customers.

  • We sign Data Processing Agreements (DPAs) where required for GDPR and equivalent regimes.
  • We sign Business Associate Agreements (BAAs) for customers with HIPAA obligations.
  • Customer Data is retained for the life of the subscription and 30 days after termination for export.
  • We never sell personal data. Sub-processors (hosting, payment processing, email delivery) operate under data-protection agreements.

See our Privacy Policy and Terms of Service for the full detail.

Certifications & attestations

Where we stand.

The AWS infrastructure MyPass is hosted on holds FedRAMP, SOC 2 Type II, ISO 27001, and GDPR certifications. MyPass LMS operates its own controls aligned to these frameworks.

Note: MyPass LMS is not itself independently FedRAMP-authorized, SOC 2, or ISO 27001 certified. Formal MyPass-level attestation reports and our current compliance documentation are available on request where completed — contact us and we'll share what applies to your requirements.

Have a security or compliance question?

Our team can walk your security reviewers through our infrastructure, controls, and available documentation.

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